a serial connection is established wheever WintextCom Personal Information Manager(tm) is configured for communication with another computer, or modem, or other serial device connected to one of the comuter's serial ports, or there is such a connection with an internal modem. a modem is a device that enables computers to"talk to each other2 over the telephone.computers generall u have 3 types of communications ports, sockets which allow an another device to be pyhysically linked to the hardware unit via a cable: